The attitudes and skills of the employees have an impact on the excellence of the service to be maintained day after day for our Guests.

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Introductory Course

A course for all new Staff member to fully embrace the company’s values, learn about the workplace and discover the operational standards expected in their department.

Professional Training Courses

special training courses to develop or improve the specific skills required by their role (e.g. foreign language courses, health and safety, privacy, HACCP, customer relations courses and sales techniques).


Department managers follow a training path designed to develop their management abilities and the skills needed for achieving success in their role.

Experiential Training

A special training created to experience a Lefay holiday first-hand, to understand the standards of service and what it feels like. A unique moment of well-being, crucial for understating the Lefay DNA. Through concrete experimentation, staff members strengthen their awareness about their job and the Lefay uniqueness, reflecting on the importance of the work of other departments and strengthening mutual synergy.